Do you accept cancellations?

If for some reason you need to cancel your order, please send a request within 12 hours of purchase. After that timeframe, orders will no longer be eligible for cancellations. 


Do you accept returns or exchanges?

I don't accept returns or exchanges, but please contact me if you have any problems with your order.


What is your turnaround time for orders?

All tumblers are made to order and currently shipping within a 3-4 week time frame. 


What if I need my order by a certain date?

Please message me BEFORE placing your order. I cannot guarantee a delivery date if it was not discussed and agree upon prior to receiving the order. 


What are the care instructions for tumblers?

Hand wash only
Not dishwasher or microwave safe
Do not soak
Do not leave in hot car or direct sunlight
Do not drop tumbler


Do you take custom orders?

Custom orders are accepted depending on the design! Feel free to email the shop with a customization request.